Chubb Assistance

Chubb Travel Protection is here to help. Whether you need a change to an existing travel insurance policy or encounter a medical emergency during your travels. Travel Assistance Services are provided in respect of Pre-Trip Assistance, Travel Assistance and Medical Assistance are by way of referral and arrangement only. All expenses actually incurred are the responsibility of the Insured unless due to a Medical Emergency. Insureds will need to file a claim and provide required documentation for reimbursement based on the specified policy terms and conditions.

24 Hour Emergency Hotline

877.319.4397(Inside the US)

240.330.1537(Outside the US)

Chubb Travel Protection Call Center

Contact for Travel Agents: 844.825.2265
Contact for Customers: 844.825.2264
Hours: 8 AM to 8 PM EST
Contact for: Customer Assistance
Policy Modifications
Policy Refunds
Coverage Questions
To Initiate Claims

Chubb Travel Protection Emergency Response Team

Contact Inside the US: 877.319.4397
Contact Outside the US: 240.330.1537
Hours: 24 hours a day
Contact for: After Hours Assistance
During Trip Assistance
Emergency Assistance
Concierge Services

Chubb Travel Protection Sales Team

Contact: 844.772.3493
Hours: 8 AM to 5 PM EST
Contact for: Sign Up To Offer Our Travel Insurance Plans
Product Training
Chubb Systems Training