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Or you may contact us via mail or telephone.

Chubb Travel Protection Call Center

Contact for Travel Agents: Phone: 844-825-2265 (8AM – 8PM ET M-F)
Contact for Customers: Phone: 844-825-2264 (8AM – 8PM ET M-F)
Email: chubbtravelinsurance@sutherlandglobal.com
Contact for: Customer Assistance
Policy Modifications
Policy Refunds
Coverage Questions

Chubb Travel Protection Claims Center

Contact: Phone: 800-579-9504 (8AM – 8PM ET M-F)
Email: chubbtravel@acitpa.com
Administrative Concepts, Inc. (ACI)
994 Old Eagle Road
Suite 1005
Wayne, PA 19087-1802
Contact for: Obtain Claim Forms
Initiate Claims
Claims Status
Assistance in completing claim forms
Coverage Questions
   

Chubb Travel Protection Assistance Services

Contact: 24 Hours a day
877-319-4397 (Inside the US)
240-330-1537 (Outside the US)
Contact For: During Trip Assistance
Emergency Assistance
Concierge Services
   

Chubb Travel Protection Sales Team

Contact: Phone: 844-772-3493
Email: chubbtravelsales@chubb.com
Contact For: Sign up to offer our travel insurance plans
Product Training
Chubb systems training
Importance of travel insurance
Any alerts or recommendations to improve our products, services, etc.