Process your claims as fast as possible

Please use this form below to send us your comments or questions.

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Please tell us your company
Please tell us your email
Please use only numbers
Please provide us with any questions / comments
Thank you for your questions / comments.

Or you may contact us via mail or telephone.

Chubb Travel Protection Call Center

Contact for Customers: Phone: 844-825-2264 (8AM – 8PM ET M-F)

Email: chubbtravelinsurance@sutherlandglobal.com

Contact for

  • Customer Assistance
  • Policy Modifications
  • Policy Refunds
  • Coverage Questions

Chubb Travel Protection Assistance Services

Contact

24 Hours a day

877-319-4397 (Inside the US)

240-330-1537 (Outside the US)

Contact For

  • During Trip Assistance
  • Emergency Assistance
  • Concierge Services

Chubb Travel Protection Claims Center

Contact

Phone: 800-579-9504 (8AM – 8PM ET M-F)

Email: chubbtravel@acitpa.com

Administrative
Concepts, Inc.
PO Box 4000
Collegeville, PA 19426

Contact for

  • Obtain Claim Forms
  • Initiate Claims
  • Claims Status
  • Assistance in completing claim forms
  • Coverage Questions

Chubb Travel Protection Sales Team

Contact

Phone: 844-772-3493

Email: chubbtravelsales@chubb.com

Contact For

  • Sign up to offer our travel insurance plans
  • Product Training
  • Chubb systems training
  • Importance of travel insurance
  • Any alerts or recommendations to improve our products, services, etc.

Consumer & Customer Service Inquiries:
Chubb Travel Protection Customer Service
PO Box 2143
Chesapeake, VA 23327
Phone: 844-825-2264 (Monday to Friday 8:00am – 8:00pm ET)
Email: chubbtravelprotection@sutherlandglobal.com

 

Travel Assistance Services:
For 24-hour emergency assistance, call:
Phone: 877-319-4397 (inside the U.S.)
Phone: 240-330-1537 (Outside the U.S.)

Claims Inquiries:
Chubb Travel Protection
c/o Administrative Concepts, Inc.
994 Old Eagle School Road Suite 1005
Wayne, PA 19087-1802
Phone: 800-579-9504 (Monday to Friday 8:00am – 8:00pm ET)
Email: chubbtravel@acitpa.com

 

Travel Partner Inquiries:
Chubb Travel Protection Sales
MS: WA07D
436 Walnut Street
Philadelphia, PA 19106
Phone: 844-722-3493 (8:00am – 8:00pm ET)
Email: chubbtravelsales@chubb.com

Please use the form below to send us your comments or questions.

 

Please tell us your first & last name your name
Please tell us your first & last name your name
Please tell us your email
Please use only numbers
Are you currently selling Travel Insurance?
Would you like to register to sell our products?
Please provide us with any questions / comments
Thank you for your questions / comments.

Or you may contact us via mail or telephone.

Consumer & Customer Service Inquiries:
Chubb Travel Protection Customer Service
PO Box 2143
Chesapeake, VA 23327
Phone: 844-825-2264 (Monday to Friday 8:00am – 8:00pm ET)
Email: chubbtravelprotection@sutherlandglobal.com

 

Travel Assistance Services:
For 24-hour emergency assistance, call:
Phone: 877-319-4397 (inside the U.S.)
Phone: 240-330-1537 (Outside the U.S.)

Claims Inquiries:
Chubb Travel Protection
c/o Administrative Concepts, Inc.
994 Old Eagle School Road Suite 1005
Wayne, PA 19087-1802
Phone: 800-579-9504 (Monday to Friday 8:00am – 8:00pm ET)
Email: chubbtravel@acitpa.com

 

Travel Partner Inquiries:
Chubb Travel Protection Sales
MS: WA07D
436 Walnut Street
Philadelphia, PA 19106
Phone: 844-722-3493 (8:00am – 8:00pm ET)
Email: chubbtravelsales@chubb.com

Please use the form below to send us your comments or questions.

 

Please tell us your first & last name your name
Please tell us your company
Please tell us your email
Please use only numbers
Please provide us with any questions / comments
Thank you for your questions / comments.

Or you may contact us via mail or telephone.

Want to learn more?

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For questions regarding an existing policy, contact our Chubb Travel Protection Call Center:

844.825.2264
(Hours of operation: 8AM – 8PM EST)

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Contact our Emergency Response Center for medical emergencies or travel assistance

877.319.4397 (Inside the US)
240.330.1537 (Outside the US)